Subscription Cancellation Policy
After your trial period, you will automatically be billed monthly. You may cancel your subscription at any time. You are responsible for the full subscription fee in the monthly billing cycle in which you cancel. Once your account has been billed, all sales are final and there will be no refunds.
How to Cancel
You may cancel anytime during the free trial period or during your active monthly subscription by logging into your account, clicking on “My Profile”, clicking the “Subscription” tab, and then clicking the “Cancel Plan” link.
Other Cancellation Options
Go to your billing portal and click on the “Cancel” link. On the following page, you will be prompted to confirm the cancellation. Be sure to continue processing your cancellation until you receive the final confirmation page, your subscription will not be cancelled until you have reached this page.
Send an email to email@example.com with the following subject line: Cancel Account # [insert first and last name here]. We will respond to your emails as soon as possible, but please take into consideration office hours.
We also accept the following as forms of cancellation:
Phone calls: (800) 877-4889 ext 404
Voicemails: Leave the name of the account you would like to have cancelled
Online chat: Hours 8am-5pm MST Monday-Friday